Get help with your application
If you have a question and the answers aren’t provided on this page
IMPORTANT NOTE: The Helpdesk is committed to helping users of the UK Research and Innovation (UKRI) Funding Service as effectively and as quickly as possible. In order to manage cases at peak volume times, the Helpdesk will triage and prioritise those queries with an imminent opportunity deadline or a technical issue. Enquiries raised where information is available on the Funding Finder opportunity page and should be understood early in the application process (for example, regarding eligibility or content/remit of an opportunity) will not constitute a priority case and will be addressed as soon as possible.
Contact details
For help and advice on costings and writing your application please contact your research office in the first instance, allowing sufficient time for your organisation’s submission process.
For questions related to this specific funding opportunity please contact bbsrc.lolagrants@bbsrc.ukri.org
Any queries regarding the system or the submission of applications through the Funding Service should be directed to the helpdesk.
Email: support@funding-service.ukri.org
Phone: 01793 547490
Our phone lines are open:
- Monday to Thursday 8:30am to 5:00pm
- Friday 8:30am to 4:30pm
To help us process queries quicker, we request that users highlight the council and opportunity name in the subject title of their email query, include the application reference number, and refrain from contacting more than one mailbox at a time.
For further information on submitting an application read How applicants use the Funding Service.
